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DownloadMaterial things are delightful, but they’re not important
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By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well
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A business has to be involving, it has to be fun, and it has to exercise your creative instincts
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If you want to be a Millionaire, start with a billion dollars and launch a new airline
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Starting your own business isn’t just a job – it’s a way of life
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The true cost to the world of a burger is far greater than the money you hand over to buy it
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You don’t learn to walk by following rules. You learn by doing, and by falling over
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The art of delegation is one of the key skills any entrepreneur must master
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Do not be embarrassed by your failures, learn from them and start again
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I believe in benevolent dictatorship provided I am the dictator
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My interest in life comes from setting myself huge, apparently unachievable challenges and trying to rise above them
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Business opportunities are like buses, there’s always another one coming
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Being a good listener is absolutely critical to being a good leader; you have to listen to the people who are on the front line
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All you have in business is your reputation – so it’s very important that you keep your word
